Name: VMRI | Clearly Meeting 01.23.2026
Uploaded: 2026-01-23T18:21:32.000Z
Duration: 1180 s
Description: This guide walks you through configuring a direct VPN connection between your site(s) and the Ramsoft cloud-hosted PACS server, bypassing local gateways to ensure reliable and streamlined data transfer.

Philip Stacy

VMRI | Clearly Meeting 01.23.2026

This ensures all traffic will be routed directly to the Ramsoft cloud PACS server.

Terminate the existing VPN connection to the local gateway (e.g., Lodi location).

This form initiates the process for establishing a new direct VPN connection.

Fill out the Ramsoft VPN connection form to request a direct connection to the Ramsoft cloud PACS server.

Loop in all relevant team members on a new email thread for clarity.

Send the completed VPN connection form to your designated Ramsoft contact (e.g., Adrian or Ryan).

The PSK is required for secure VPN setup.

Generate a new pre-shared key (PSK) for the VPN connection, or request Ramsoft to generate one if preferred.

Ensure the PSK is not sent via insecure channels.

Share the PSK securely with your Ramsoft contact using a secure password sharing tool (e.g., 1Password).

All sites should point to the Ramsoft cloud PACS as the single destination.

Configure your site(s) to connect directly to the Ramsoft cloud PACS server using the provided VPN credentials.

This ensures dual communication is established and functioning.

Verify that all sites can send and receive studies directly to and from the Ramsoft cloud PACS server.

Keep this information in your local documentation for quick access.

Document the designated technical and support contacts for both your organization and Ramsoft for future troubleshooting.

This ensures prompt coordination and resolution.

If issues arise, open a support ticket with your internal team or Ramsoft, referencing the documented contacts.

This guide walks you through configuring a direct VPN connection between your site(s) and the Ramsoft cloud-hosted PACS server, bypassing local gateways to ensure reliable and streamlined data transfer.

VPN Setup and Troubleshooting Meeting for Medical Imaging Data Transfer

Introduction and Current Upload Process Challenges

VPN Topology and Connection Issues

Desired Network Setup and Direct Cloud Connection

Support Coordination and Next Steps

Meeting Conclusion and Closing Remarks

The video is a meeting discussing the setup and troubleshooting of a VPN connection for sending and receiving medical imaging data between multiple sites and a cloud-hosted server. The participants address challenges with the current manual upload process, clarify the desired network topology to avoid single points of failure, and plan direct VPN connections to the cloud server to streamline communication. They also discuss coordination with the vendor Ramsoft, support contacts, and next steps to finalize the connection setup.

VMRI | Clearly Meeting 01.23.2026

You made it to the end!