Improving Bulk Plan Change Features in Billing Portals

Introduction and Overview of Current Process

Comparison Between Geotab and Zenduit Portals

Challenges with Zenduit Portal Bulk Selection

Suggested Feature Improvement and Conclusion

The video discusses inefficiencies in the current billing and plan change processes across different portals, specifically highlighting the lack of a feature to bulk select and apply plan changes by serial numbers on the Zenduit portal. The speaker compares this with the Geotab portal, which has a more efficient system for handling bulk serial number inputs. The suggestion is to implement a similar bulk selection feature on the Zenduit portal to improve workflow and reduce manual effort.