Kommodo Terms of Service

Last Updated: November 10, 2026

The following terms and conditions (the "Agreement") govern all use of the "Kommodo.ai" mobile application and website ("Website" and, collectively, the "Service"). The Service is provided to you by Komodo Technologies, Inc. ("Komodo Technologies", "us", "we", or "our"). The Service is subject to your ("you" or "your") acceptance without modification of all of the terms and conditions contained herein. By using the Services in any way, you agree to these terms. This Agreement includes any policies we post in the App or on the Website. Special features provided by Komodo Technologies may be subject to different or additional terms or conditions. To the extent they conflict with this Agreement, such different or additional terms and conditions will control.

Komodo Technologies reserves the right to modify or replace any of the terms or conditions of this Agreement at any time. Komodo Technologies will notify users of such changes by email, account notification, or a notice posted on the App or Website. Your continued use of the Service following the posting of any changes to this Agreement constitutes acceptance of those changes.

You hereby certify to Komodo Technologies that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf). You also certify that you are otherwise legally permitted to use the Service. If you’re agreeing to this Agreement on behalf of an organization or entity, you represent and warrant that you are authorized to agree to this Agreement on that organization or entity’s behalf and bind them to this Agreement (in which case, the references to “you” and “your” in this Agreement, except for in this sentence, refer to that organization or entity).

Scope of Services

Kommodo provides software for screen recording, video sharing, and creating and sharing guides and related content. Available features, usage limits and support depend on the plan you select. The Services may be used for personal or internal business purposes, subject to this Agreement. We may provide related services with the assistance of third-party service providers (Third Party Providers).

User Accounts

In order to use some of the features provided by the Service, you may be required to sign up for an account and select a password and username (your "Kommodo.ai User ID"). You agree to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Kommodo.ai User ID a name that you don't have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.

Restrictions

You shall not, nor permit anyone else to, directly or indirectly: (i) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or underlying algorithms of all or any part of the Service (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local law); (ii) modify or create derivatives of any part of the Service; (iii) rent or lease the Service; (iv) remove or obscure any proprietary notices on the Service; (v) use the Service for any unlawful purpose; (vi) access any Komodo Technologies product or service not explicitly permitted by these terms; (vii) send unwanted messages or emails (i.e.,"spam") through the Service; (viii) send any harassing, defamatory or illegal content through the Service (or any content that otherwise infringes or violates the rights of any third party); (ix) use domain names or web URLs in your username without our prior written consent; (x) interfere or disrupt the Service in any way; or (xi) access the Service via any automated means including without limitation scripts, bots, spiders, crawlers, or scrapers. As between the parties, Komodo Technologies shall own all title, ownership rights, and intellectual property rights in and to the Service, and any copies or portions thereof. If your use of the Services is prohibited by applicable laws or otherwise in violation of this Agreement, then you aren't authorized to use the Services. Komodo Technologies is not responsible for your use of the Services in violation of applicable law.

User Content

Anything you post, upload, share, store, or otherwise provide through the Services is your "User Submission." Some User Submissions are viewable by other users. In order to display your User Submissions on the Services, and to allow other users to enjoy them (where applicable), you grant us the following rights in those User Submissions. For all User Submissions, you hereby grant Komodo Technologies a license to translate, modify (for technical purposes, for example making sure your content is viewable on a tablet as well as a computer), reproduce, display, and otherwise act with respect to such User Submissions, in each case to enable us to operate and provide the Services to you. This is a license only - your ownership in User Submissions is not affected.

If you share a User Submission publicly on the Services and/or in a manner that more than just you can view (a "Public User Submission"), then you grant Komodo Technologies the licenses above, as well as a license to display, perform, and distribute your Public User Submission for the purpose of making that Public User Submission accessible to all the applicable Kommodo.ai users and providing the Services necessary to do so.

Fees

The following terms apply to fees, subscriptions, cancellations, and refunds.

Kommodo offers free and paid plans. Paid subscriptions and other paid features are subject to the prices and billing terms presented when you purchase them. If you purchase any such products or services, you hereby authorize Komodo Technologies and its Third Party Provider (for payments) to charge your credit card for such payment(s).

Additionally, if you choose to enroll in our subscription program, you will be charged a monthly or annual subscription fee depending on the option you select upon enrollment ("Subscription Fee"). The Subscription Fee will be charged to you in advance, either through the in-app purchase functionality (if available) or to the credit card you provided upon enrollment, and you hereby authorize Komodo Technologies and its Third Party Provider (for payments) to charge your payment method for such payment(s). Unless you opt out of auto-renewal, any subscription Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. If you terminate a subscription Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. You will ensure that your payment details (such as your credit card number) are accurate and up-to-date at all times.

Refunds

For subscriptions purchased directly from us, we will refund your first paid subscription payment in full if you request it within 30 days of that payment. This refund is available once per customer. Renewals, plan upgrades, and additional seats are not covered by this refund policy and do not start a new refund window. Subscribing again after cancellation or a refund does not start a new refund window. A full refund of the first paid subscription payment ends that subscription and the paid access it provides.

Except as described above or where required by applicable law, all subscription payments, including renewal payments and charges for plan upgrades and additional seats, are non-refundable. This refund policy does not apply if we terminate your account for a breach of this Agreement, except where required by applicable law. To request a refund, contact support@kommodo.ai with your account email and payment date. Purchases through an app store or marketplace, such as the Apple App Store or AppSumo, are subject to that platform's refund policy and process.

Warranty Disclaimer

We disclaim all legal warranties with respect to the Service.

THE SERVICE IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. KOMODO TECHNOLOGIES AND ITS LICENSORS MAKE NO WARRANTY THAT (I) THE SERVICE IS FREE OF VIRUSES, BUGS, DEFECTS OR OTHER HARMFUL COMPONENTS, OR (II) THE RESULTS OF USING THE SERVICE WILL MEET YOUR EXPECTATIONS. KOMODO TECHNOLOGIES MAKES NO WARRANTIES WITH RESPECT TO ANY CONTENT TRANSMITTED THROUGH THE SERVICE BY ANY USERS. IN ADDITION, PRODUCTS AND SERVICES PURCHASED OR OFFERED (WHETHER OR NOT FOLLOWING SUCH RECOMMENDATIONS AND SUGGESTIONS) THROUGH THE SERVICES ARE PROVIDED "AS IS" AND WITHOUT ANY WARRANTY OF ANY KIND FROM KOMODO TECHNOLOGIES OR OTHERS.

THE FOREGOING DISCLAIMERS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

Limitation of Liability

Our legal liability is limited in a number of ways.

IN NO EVENT SHALL KOMODO TECHNOLOGIES, OR ITS THIRD PARTY PROVIDERS OR LICENSORS, OR ITS OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THIS AGREEMENT, FOR ANY: (I) ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, EVEN IF FORESEEABLE, (II) ANY BUGS, VIRUSES, TROJAN HORSES, DEFECTS OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), (III) THE LOSS OF ANY DATA OR OTHER TECHNICAL ISSUES, OR DAMAGES TO YOUR PHONE, MOBILE DEVICE OR OTHER HARDWARE OR SOFTWARE THAT IS CAUSED BY THE SERVICE OR ANY OF KOMODO TECHNOLOGIES' SYSTEMS, APPLICATIONS, CODE, PROCESSES OR METHODS, (IV) ANY DAMAGES CAUSED BY THIRD PARTIES, INCLUDING, WITHOUT LIMITATION, LANDLINE AND MOBILE CARRIERS, (V) ANY DAMAGES CAUSED BY MATTERS BEYOND KOMODO TECHNOLOGIES' REASONABLE CONTROL (SUCH AS ACTS OF GOD OR TELECOMMUNICATION FAILURES), OR (VI) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) THE AMOUNTS YOU HAVE PAID TO KOMODO TECHNOLOGIES IN THE THREE (3) MONTH PERIOD PRIOR TO THE DATE THE CAUSE OF ACTION ACCRUED (OR, IF NO AMOUNTS HAVE BEEN PAID, SUCH CAP WILL BE US$50.00).

IN NO EVENT SHALL KOMODO TECHNOLOGIES, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS HAVE ANY LIABILITY IN CONNECTION WITH ANY THIRD PARTY PRODUCTS OR SERVICES YOU PURCHASE OR OTHERWISE RECEIVE THROUGH THE SERVICE.

THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

Indemnity

You shall indemnify and hold harmless Komodo Technologies, its affiliates, its partners, and each of its, and its affiliates, and its partners, employees, contractors, directors, suppliers and representatives from all liabilities, losses, damages, claims, and expenses, including reasonable attorneys' fees, that arise from or in connection with (i) your breach of this Agreement, or (ii) your negligence, willful misconduct or violation of any laws or regulations or third party rights. Komodo Technologies reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully assist and cooperate with Komodo Technologies in asserting any available defenses.

Cancellation Account Closure and Data Deletion

You may stop using the Services at any time. Cancelling a paid subscription stops renewal as described in the Fees section; it does not by itself close your account or request deletion of your account data or User Submissions. You may manage subscriptions purchased directly from Kommodo through the billing settings in your account. Purchases made through an app store or marketplace are managed through that provider.

To request account closure or deletion of your personal information and User Submissions, email support@kommodo.ai or legal@kommodo.ai. We may verify your identity and authority over the account before processing the request. We will handle verified deletion requests in accordance with applicable law and our documented data retention and deletion procedures.

After account closure or termination, you may request an export of your User Submissions within 30 days. If no export request is made within that period, Kommodo will delete your account data and User Submissions from active systems within 60 days after account closure or termination, subject to retention required by law and routine backup cycles. Retained copies remain protected. An earlier deletion deadline required by applicable law or a signed agreement continues to apply.

Komodo Technologies may terminate or suspend your access to the Service at any time, with or without cause. Upon termination, you will no longer access or attempt to access the affected Services.

If you terminate this Agreement, or we terminate it for your breach, you are not entitled to a refund except as provided in the Refunds subsection of the Fees section above or required by applicable law.

In the event of any termination of this Agreement, you are responsible for payment of all Service charges up through the date of termination.

All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, all warranty disclaimers, limitations of liability and disputes resolutions provisions.

Privacy

Please review our Privacy Policy for information about how we handle personal information. Questions about the handling of your personal information may be directed to legal@kommodo.ai.

Privacy Policy

Apple Device Terms

If you are using Kommodo.ai on an Apple device (including an iPhone) - these terms apply.

In the event you are using the App in connection with a device provided by Apple, Inc. ("Apple"), the following shall apply:

Both you and Komodo Technologies acknowledge that this Agreement is concluded between you and Komodo Technologies only, and not with Apple, and that Apple is not responsible for the App or any content available through the App;

The App is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Services for your personal or internal business use, subject to all the terms and conditions of these Terms as they are applicable to the Services;

You will only use the App in connection with an Apple device that you own or control;

You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App;

In the event of any failure of the App to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; upon notification, Apple’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the App;

You acknowledge and agree that Komodo Technologies, and not Apple, is responsible for addressing any claims you or any third party may have in relation to the App;

You acknowledge and agree that, in the event of any third party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Komodo Technologies, and not Apple, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;

You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties;

Both you and Komodo Technologies acknowledge and agree that, in your use of the App, you will comply with any applicable third party terms of agreement, which may affect or be affected by such use; and

Both you and Komodo Technologies acknowledge and agree that Apple and Apple's subsidiaries are third party beneficiaries of this Agreement, and that upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as the third party beneficiary hereof.

Dispute Resolution

Informal Resolution. Before filing a claim against Komodo Technologies, you agree to attempt to resolve the dispute informally by contacting legal@kommodo.ai. Komodo Technologies will attempt to resolve the dispute informally and will contact you by email if you have provided an email address. If the dispute is not resolved within 15 days of submission, you may bring a formal proceeding.

Court Proceedings. To the extent permitted by applicable law, the state and federal courts in Delaware have exclusive jurisdiction over disputes arising from or relating to this Agreement, and each party consents to that jurisdiction and venue. Either party may seek urgent injunctive relief where appropriate. This section does not limit any rights or remedies that cannot lawfully be waived.

No Class Actions. To the extent permitted by applicable law, you may resolve disputes with Komodo Technologies only on an individual basis and may not bring a claim as a plaintiff or class member in a class, consolidated or representative action. Class actions and private attorney general actions are not permitted to the extent this restriction is enforceable under applicable law.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND KOMODO TECHNOLOGIES EACH WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Customer Feedback

Komodo Technologies encourages our users to submit comments, suggestions, error reports, or support inquiries to Komodo Technologies. You shall and hereby do grant Komodo Technologies an irrevocable, perpetual, non-exclusive, sublicensable, transferrable, fully paid-up, royalty free, worldwide rights and license to use, reproduce, distribute, develop and otherwise exercise and fully exploit, for any purposes, all right, title and interest in and to such feedback.

General Terms

The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Komodo Technologies shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Komodo Technologies' reasonable control. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sublicensable by you except with Komodo Technologies' prior written consent. Komodo Technologies may transfer, assign or delegate this Agreement and its rights and obligations without consent. This Agreement is governed by the laws of Delaware, excluding its conflict-of-laws rules, except where applicable mandatory law requires otherwise. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement.

Contact Information

You can contact us at our mailing address or via email

Mailing Address: Komodo Technologies, Inc. 200 Undercliff Ave, Edgewater, NJ 07020. USA

Email: legal@kommodo.ai

© 2026 Komodo Technologies, Inc.

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